Alert Management
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Where Did the Alarm Information for Security Baseline Go?
The number after an alarm type indicates the number of unresolved alarms in the current list. For BOT attacks, the total number of alarms is displayed. If the corresponding security baseline alarm toggle is not enabled, the console will not display the security baseline option.
Why Is Blocking Followed by Banning?
The Intrusion Defense feature detects network attacks based on sessions. It only blocks all access operations from an IP address when that IP address is blocked (added to the blocklist).
How to Modify After an Operation on an Event is Performed
Log in to the CFW console and go to the Intrusion Defense module. You can delete the corresponding IP address records from the blocklist or isolation list.
How to View the Threat Profile of an IP Address
In the security event alarm, you can refer to Viewing and Handling of Alarm Events to view the threat profile.
What Does the Red Exclamation Mark on the Right Side of an IP Address Mean?
This IP address may be a Tencent Cloud CDN address. We recommend that you do not manually intercept or block it. If you have enabled Intrusion Defense in block mode, CFW automatically blocks attack traffic from this address. Normal traffic will be allowed, so you can rest assured.
How Often Is Alarm Center Data Updated?
The Alarm Center data is updated every 10 minutes.
What Operations Are Required After CFW is Purchased to Generate Traffic Trend Charts in Alarm Center?
1. On the Firewall Toggle page, select the corresponding instance, choose Firewall Toggle > OK to enable the firewall.
2. After you enable the Firewall Toggle, CFW Access Control defaults to the allow-all mode and Intrusion Defense defaults to the observation mode, so there is no impact on your business systems.
Why Is No Data Displayed in Blocking Statistics in Alarm Center?
1. Please confirm whether you have enabled the corresponding Firewall Toggle and set the Block or Intercept mode.
2. Select all policies below the block statistics to check whether you can see the corresponding events.
3. If you still cannot see the corresponding events, please contact us for further verification. Thank you for your understanding and support.
Can Bandwidth Alarms Still Be Received When Root Account and Sub-Account Are Not Selected as Alarm Objects in Alarm Center?
If you do not select the root account and sub-account to receive alarms, SMS and in-site message notifications from the Alarm Center will not be sent. However, alarms will still be displayed on the console.
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