tencent cloud

Firewall Restrictions

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Terakhir diperbarui: 2026-03-31 11:51:04
If your users' network environments are subject to firewall restrictions that impact access to Chat services, use the following strategies to configure allowlist rules.
Note:
Chat server IP addresses are dynamically assigned and not tied to fixed ranges, so we cannot provide a static IP allowlist for firewall configuration. Please allow traffic based on the domains and ports/protocols listed in the table below.

Native SDK

Region
Domain
Protocol
Port
Singapore
{SdkAppID}l4s.my-imcloud.com
{SdkAppID}l6s.my-imcloud.com
loginsgp-acc.im.qcloud.com
loginsgpv6.im.qcloud.com
*l4s.my-cpaas.com
shortsgp.im.qcloud.com
shortsgpv6.im.qcloud.com
shortsgp.my-imcloud.com
shortsgpv6.my-imcloud.com
162.14.16.238
162.14.17.141
162.14.17.129
162.14.19.159
TCP
80,443,8080,14000,15000,9950
Seoul
{SdkAppID}l4k.my-imcloud.com
{SdkAppID}l6k.my-imcloud.com
loginkr-acc.im.qcloud.com
loginkrv6.im.qcloud.com
*l4k.my-cpaas.com
shortkr.im.qcloud.com
shortkrv6.im.qcloud.com
shortkr.my-imcloud.com
shortkrv6.my-imcloud.com
162.14.8.196
162.14.10.194
162.14.13.181
162.14.13.104
TCP
80,443,8080,14000,15000,9951
Frankfurt
{SdkAppID}l4g.my-imcloud.com
{SdkAppID}l6g.my-imcloud.com
loginger-acc.im.qcloud.com
logingerv6.im.qcloud.com
*l4g.my-cpaas.com
shortger.im.qcloud.com
shortgerv6.im.qcloud.com
shortger.my-imcloud.com
shortgerv6.my-imcloud.com
162.62.81.54
162.14.5.135
162.14.6.156
162.14.3.17
TCP
80,443,8080,14000,15000,9952
Tokyo
{SdkAppID}l4j.my-imcloud.com
{SdkAppID}l6j.my-imcloud.com
loginjpn-acc.im.qcloud.com
loginjpnv6.im.qcloud.com
*l4j.my-cpaas.com
shortjpn.im.qcloud.com
shortjpnv6.im.qcloud.com
shortjpn.my-imcloud.com
shortjpnv6.my-imcloud.com
162.62.80.19
162.14.13.234
162.14.11.177
162.14.13.254
TCP
80,443,8080,14000,15000,9970
Silicon Valley
{SdkAppID}l4u.my-imcloud.com
{SdkAppID}l6u.my-imcloud.com
loginusa-acc.im.qcloud.com
loginusav6.im.qcloud.com
*l4u.my-cpaas.com
shortusa.im.qcloud.com
shortusav6.im.qcloud.com
shortusa.my-imcloud.com
shortusav6.my-imcloud.com
162.62.82.29
162.14.11.218
162.14.11.59
162.14.10.42
TCP
80,443,8080,14000,15000,9971
Jakarta
{SdkAppID}l4y.my-imcloud.com
{SdkAppID}l6y.my-imcloud.com
loginidn-acc.im.qcloud.com
loginidnv6.im.qcloud.com
*l4y.my-cpaas.com
shortidn.im.qcloud.com
shortidnv6.im.qcloud.com
shortidn.my-imcloud.com
shortidnv6.my-imcloud.com
43.129.34.58
43.129.44.73
43.129.43.42
43.129.34.169
TCP
80,443,8080,14000,15000,9972

Web SDK

Region
Domain
Protocol
Port
Singapore
{SdkAppID}w4s.my-imcloud.com
wsssgp.im.qcloud.com
wsssgpv6.im.qcloud.com
wsssgp.my-imcloud.com
*w4s.my-cpaas.com
apisgp.my-imcloud.com
162.14.19.159
TCP
443
Seoul
{SdkAppID}w4k.my-imcloud.com
wsskr.im.qcloud.com
wsskrv6.im.qcloud.com
wsskr.my-imcloud.com
*w4k.my-cpaas.com
apikr.my-imcloud.com
162.14.13.104
TCP
443
Frankfurt
{SdkAppID}w4g.my-imcloud.com
wssger.im.qcloud.com
wssgerv6.im.qcloud.com
wssger.my-imcloud.com
*w4g.my-cpaas.com
apiger.my-imcloud.com
162.14.3.17
TCP
443
Tokyo
{SdkAppID}w4j.my-imcloud.com
wssjpn.im.qcloud.com
wssjpnv6.im.qcloud.com
wssjpn.my-imcloud.com
*w4j.my-cpaas.com
apijpn.my-imcloud.com
162.14.13.254
TCP
443
Silicon Valley
{SdkAppID}w4u.my-imcloud.com
wssusa.im.qcloud.com
wssusav6.im.qcloud.com
wssusa.my-imcloud.com
*w4u.my-cpaas.com
apiusa.my-imcloud.com
162.14.10.42
TCP
443
Jakarta
{SdkAppID}w4y.my-imcloud.com
wssidn.im.qcloud.com
wssidnv6.im.qcloud.com
wssidn.my-imcloud.com
*w4y.my-cpaas.com
apiidn.my-imcloud.com
43.129.34.169
TCP
443

Rich Media

Region
Domain
Protocol
Port
Singapore
{SdkAppID}-sg.rich.my-imcloud.com
cos.ap-singapore.myqcloud.com
cos.ap-singapore.tencentcos.cn
filesgp.im.qcloud.com
downsgp.im.qcloud.com
sgp.imrich.qcloud.com
sgp.rich.my-imcloud.com
162.14.10.112
TCP
443
Seoul
{SdkAppID}-kr.rich.my-imcloud.com
cos.ap-seoul.myqcloud.com
cos.ap-seoul.tencentcos.cn
filekr.im.qcloud.com
downkr.im.qcloud.com
kr.imrich.qcloud.com
kr.rich.my-imcloud.com
162.14.10.112
TCP
443
Frankfurt
{SdkAppID}-de.rich.my-imcloud.com
cos.eu-frankfurt.myqcloud.com
cos.eu-frankfurt.tencentcos.cn
fileger.im.qcloud.com
downger.im.qcloud.com
ger.imrich.qcloud.com
ger.rich.my-imcloud.com
162.14.10.112
TCP
443
Tokyo
{SdkAppID}-jp.rich.my-imcloud.com
cos.ap-tokyo.myqcloud.com
cos.ap-tokyo.tencentcos.cn
filejpn.im.qcloud.com
downjpn.im.qcloud.com
jpn.imrich.qcloud.com
jpn.rich.my-imcloud.com
162.14.10.112
TCP
443
Silicon Valley
{SdkAppID}-us.rich.my-imcloud.com
cos.na-siliconvalley.myqcloud.com
cos.na-siliconvalley.tencentcos.cn
fileusa.im.qcloud.com
downusa.im.qcloud.com
usa.imrich.qcloud.com
usa.rich.my-imcloud.com
162.14.10.112
TCP
443
Jakarta
{SdkAppID}-id.rich.my-imcloud.com
cos.ap-jakarta.myqcloud.com
cos.ap-jakarta.tencentcos.cn
fileidn.im.qcloud.com
downidn.im.qcloud.com
idn.imrich.qcloud.com
idn.rich.my-imcloud.com
162.14.10.112
TCP
443

REST API

Region
Domain
Protocol
Port
Singapore
adminapisgp.im.qcloud.com
adminapisgp.my-imcloud.com
TCP
443
Seoul
adminapikr.im.qcloud.com
adminapikr.my-imcloud.com
TCP
443
Frankfurt
adminapiger.im.qcloud.com
adminapiger.my-imcloud.com
TCP
443
Tokyo
adminapijpn.im.qcloud.com
adminapijpn.my-imcloud.com
TCP
443
Silicon Valley
adminapiusa.im.qcloud.com
adminapiusa.my-imcloud.com
TCP
443
Jakarta
adminapiidn.im.qcloud.com
adminapiidn.my-imcloud.com
TCP
443

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