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Cloud Contact Center

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Inbound: Customer Experience
Outbound: Telemarketing
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Speech Intelligent Agent APIs
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Desk API Reference
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TENCENT CLOUD CONTACT CENTRE TERMS OF USE
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DocumentationCloud Contact CenterDeveloper GuideSDK Development GuideAgent Workspace SDK IntegrationGetting Started

Getting Started

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Last updated: 2025-01-09 15:23:21
Tencent Cloud Contact Center helps you set up a customer contact center with voice, chat, audio and video capabilities. This guide explains how to use the provided SDKs to implement into your system.

Get Started

You can follow these steps for integrated development:
Step
Operation
1
Creating Cloud Contact Center application
2
Inbound / Outbound Configuration Guide
Outbound Call Quick Set Up
Inbound Call Quick Set Up
3
Refer to Integrating Agent-side SDK to integrate the agent side into your own system
4
Omni SDKs support different terminals including IOS, Android, Uniapp, Web SDK, please refer to the link for more
(It's more convenient to navigate from the sidebar)
Omni SDK for Inbound and Outbound

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