Question
What Third Parties does Tencent Cloud use to provide your services?
Answer
We use various related group companies and third party service providers and partners (collectively, "Third Parties") to provide Tencent Cloud to you and these may change from time to time (please see the Privacy Policy and Data Processing and Security Agreement for more detail). Such Third Parties include:
(1) Entities providing data center services and infrastructure
Tencent Cloud services are hosted on data center infrastructure provided by Third Parties in various Service Regions. The entities listed below provide the data center and infrastructure for Service Regions and on which the Tencent Cloud services run and may be updated from time to time.
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Aceville Pte Limited | Singapore |
Tencent Cloud LLC | United States |
Tencent (Thailand) Company Limited | Thailand |
Glorybird India Private Limited | India |
Kite Bird Korea Yuhan Hoesa | Korea |
Glory Bird Japan GK | Japan |
PETRICHOR TELECOMUNICAÇÕES BRASIL LIMITADA | Brazil |
Kite Bird Germany GmbH | Frankfurt Germany |
Oriental Power Holdings Limited | Hong Kong China |
PT Kite Bird Indonesia | Indonesia |
Tencent Cloud Middle East Limited | Saudi Arabia |
(2) Third Parties that support Tencent Cloud features and services
(a) Where we process personal data (such as Content, as defined in the Data Processing and Security Agreement) as a data processor on your behalf in accordance with your instructions (as further described in the Data Processing and Security Agreement), we may engage Third Parties (such as those in the table above) to act as sub-processors and service providers to support such processing. The specific Third Parties engaged and their processing locations may vary depending on the Feature you use. Please refer to the "Service Regions and Service Providers" document of each specific Feature, which can be found on the relevant Feature's "Document" page, for more information. (b) Where we process personal data (such as Administrative Information, as defined in the Privacy Policy) as a data controller to provide you with the Tencent Cloud services (as further described in the Privacy Policy) and for specific Features, we may engage Third Parties to support such processing. This includes the entities set out in the table below (as updated from time to time) and our related group companies located globally, including in Singapore, Hong Kong, United States, South Korea and the PRC. Please refer to the "Service Regions and Service Providers" document of each specific Feature, which can be found on the relevant Feature's "Document" page, for more information. |
Payment services – payment systems and processing providers | Payment processing and risk management | Singapore, South Korea (only for South Korea Customers) |
Image Frame Investment (HK) Limited | Sending of account-related messages via SMS to Tencent Cloud International account holders | Hong Kong |
Google, Inc. | | United States |
Tencent Cloud Computing (Beijing) Co., Ltd. | Providing back-end support, to support the referral programme and to support the provision of Tencent Cloud services offered in the PRC | PRC |
NEOCRM (S) PTE. LTD. | Client relationship management and marketing support | Singapore |
Tencent Cloud International Pte. Ltd. | Account management and other back-end / technical support | Singapore |