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Bulk Update Chatbot FAQ Status

Modo Foco
Tamanho da Fonte
Última atualização: 2025-03-31 20:11:59

API Call Description

App admin actively calls RESTful APIs to delete chatbot FAQ category.
Caution:
Delete a category through the REST API will directly delete all issues under the category. The preset classification of the system cannot be deleted.

Sample Request URL

https://xxxxxx/v4/openim_console_http_svc/batch_set_faq?sdkappid=88888888&identifier=admin&usersig=xxx&random=99999999&contenttype=json

Request Parameters

The following table only lists the parameters involved in modification when calling this API and their descriptions. For more parameter details, please see REST API Introduction.
Parameter
Description
v4/openim_console_http_svc/batch_set_faq
Request API.
sdkappid
Assigned SDKAppID in the IM console when creating an application.
identifier
Must be an App administrator account. For more details, see App Administrator.
usersig
The generated signature of the App administrator account. For specific operations, see Generate UserSig.
random
Enter a random 32-bit unsigned integer. The value ranges from 0 to 4294967295.
contenttype
The request format has a fixed value of json.

Maximum Calling Frequency

5 times/second.

Sample Request Packet

{
    "StandardQuestionIds": [
        "1500086166-1735815242-hcjncdwiljzrjsxgemylmzghqwzdpgsi"
    ],
    "Status":5
}

Request Packet Fields

Field
Type
Description
StandardQuestionIds
Array
The ID list of standard questions to be updated.
Status
Integer
Status after update.
Status enumeration:
4 - Enable in production environment.
5 - Disable in production environment.
6 - Delete in production environment.

Response Package Example

{
    "ActionStatus": "OK",
    "ErrorInfo": "",
    "ErrorCode": 0
}

Response Packet Fields

Field
Type
Description
ActionStatus
String
Request processing result. OK: processing successful; FAIL: processing failed.
ErrorCode
Integer
Error code: 0 indicates success, non-zero indicates failure.
ErrorInfo
String
Error message.

Error Code Description

Unless a network error (for example, 502 error) occurs, the HTTP return code of this API is 200. The actual error code and error information are indicated by ErrorCode and ErrorInfo in the response packet body.
For common error codes (60000 to 79999), see the Error Code document.
The private error codes of this API are as follows:
Error Code
Description
-7
Parameter parsing failed. Check whether the request packet complies with the JSON Specification or the request parameters meet requirements.
-14
Exceeding the maximum frequency limit allowed by this interface.
-20
Request requires App administrator permissions.
-50003
Desk resource is unavailable.
-50040
Number of Suggestions: Return to 'n' matches each time guided.
-50011
Delete the system predefined category.

API Debugging Tools

Debug this interface using the REST API online debugging tool.

References

Query one-to-one chat messages (v4/openim/admin_getroammsg)
Anterior: Bulk Update Chatbot Small Talk Library Question StatusPróximo: Update Chatbot Smalltalk Library Category

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