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Delete Chatbot FAQ Library Category

Modo Foco
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Última atualização: 2025-03-31 20:10:33

API Call Description

App admin proactively calls RESTful APIs to delete chatbot FAQ category.
Caution:
Delete a category through the REST API will directly delete all issues under the category. System-defined categories cannot be deleted.

Sample Request URL

https://xxxxxx/v4/openim_console_http_svc/del_faq_category?sdkappid=88888888&identifier=admin&usersig=xxx&random=99999999&contenttype=json

Request Parameters

The following table only lists the parameters involved in modification when calling this API and their descriptions. For more details about the parameters, please see REST API Introduction.
Parameter
Description
v4/openim_console_http_svc/del_faq_category
Request API.
sdkappid
Assigned SDKAppID in the IM console when creating an application.
identifier
Must be an App administrator account. For more details, see App Administrator.
usersig
Signature generated by the App administrator account. For specific operations, see Generate UserSig.
random
Enter a random 32-bit unsigned integer in the range of [0,4294967295].
contenttype
The request format has a fixed value of json.

Maximum Calling Frequency

5 times/second.

Sample Request Packet

{
"CategoryId":77511
}

Request Packet Fields

Field
Type
Description
CategoryId
Integer
Category ID to be deleted.

Response Packet Body Sample

{
"ActionStatus": "OK",
"ErrorInfo": "",
"ErrorCode": 0
}

Response Packet Fields

Field
Type
Description
ActionStatus
String
Request processing result. OK: processing successful; FAIL: processing failed.
ErrorCode
Integer
Error code. 0: success; non-0: failure.
ErrorInfo
String
Error message.

Error Code Description

Unless a network error (for example, 502 error) occurs, the HTTP return code of this API is always 200. The actual error code and error information are indicated by ErrorCode and ErrorInfo in the response payload.
For common error codes (60000 to 79999), see the Error Code document.
The private error codes of this API are as follows:
Error Code
Description
-7
Parameter parsing failed. Check whether the request package complies with the JSON Specification or the request parameters meet requirements.
-14
Exceeds the maximum rate limit allowed by this API.
-20
Request requires App administrator permissions.
-50003
Desk resource is invalid.
-50040
The requested application has not created desk service/application.
-50011
Delete system predefined classification.

API Debugging Tools

Debug this interface using the REST API online debugging tool.

References

Query one-to-one chat messages (v4/openim/admin_getroammsg)

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