This document introduces the overdue policy for Serverless cluster instances.
Note:
Your actual resource consumption may vary from time to time, so there might be some deviation in the balance alert.
Alerts
Charges for Serverless cluster resources are incurred on the hour. When your account balance falls below 0, the system will send a notification to the creator of the Tencent Cloud account and to the global resource collaborators and financial collaborators via email and Short Message Service (SMS), according to the subscription configuration in the Message Center. Arrears Processing
1. From the moment your account balance is less than 0:
You can continue to use your TDSQL-C for MySQL cluster in 24 hours. The billing will continue for this period.
Your TDSQL-C for MySQL cluster will be automatically isolated and moved into the recycle bin after 24 hours, and the billing will stop.
2. After it is isolated:
If you top up your account within 3 days after the isolation to a positive balance, the billing will continue, and the cluster will be automatically recovered for normal use.
After it is isolated for 3 days, if your account balance is still below 0, the isolated cluster will be taken offline and placed into the recycle queue. Upon recycling, all data will be cleared and cannot be retrieved.
When a cluster is being recycled, the system will send a notification to the creator of the Tencent Cloud account and to the global resource collaborators and financial collaborators via email and SMS, according to the subscription configuration in the Message Center.