This document describes how to request a refund for a resource pack.
Prerequisites
Refund Rule
You can request a refund for a valid resource pack in a self-service manner in the console.
Refund policy: For resource packages that remain unused within their validity period, each Tencent Cloud account (primary account) is eligible for a maximum of 20 refund instances per calendar year. Refunds are not available for resource packages that have either expired or been fully used.
Note：
Regarding the limitation on the number of refunds, the system calculates this on a calendar year basis. The first calendar year cycle is from June 30, 2023, at 23:59:59 to July 1, 2024, at 00:00:00. The count resets annually on July 1 at 00:00:00. Therefore, the second calendar year cycle is from July 1, 2024, at 00:00:00 to June 30, 2025, at 23:59:59, and so on.
Refund Amount
Refund amount = paid amount - (consumed usage x unit price x discount applicable)
Directions
2. On the left sidebar, click Resource Pack to enter the resource pack management page.
3. Find the target resource pack directly on the page or quickly filter it out in the search box on the right, and click More > Refund in the Operation column.
4. In the pop-up window, confirm the requested refund and click OK.
Related APIs
|
| This API (RefundResourcePackage) is used to refund resource pack. |