tencent cloud

Low-code Interactive Classroom

Release Notes and Announcements
Announcement on the Renaming of Low-Code Interactive Classroom Product
Announcement on the Upgrade of Low-Code Interactive Classroom
Product Introduction
Overview
Use Cases
Features
Strengths
Purchase Guide
Billing Overview
Monthly Packages
Billing Examples
Purchase Instructions
Payment Overdue
Refunds
Demo Download and Experience
Client Integration Guide
Web and H5
Android
iOS
Windows and macOS
Console Guide
Overview
Usage
Applications
Quick Run-through
API Documentation
History
Introduction
API Category
Making API Requests
User Login APIs
Room Management APIs
Group Management APIs
Application Configuration APIs
Recording Management APIs
Courseware Management APIs
User Management APIs
Developer APIs
Data Types
Error Codes
Interface Customization
Getting Started
Event Listening
Service Callbacks
Advanced Features
Custom Business Domain
Mobile Screen Sharing
Mobile Preloading
Practical Tutorial
Integration with Scheduling System
Integration with Account System
Integration with Recording and Playback
Integration with Courseware Module
LCIC Policy
Privacy Policy
Data Processing And Security Agreement
FAQs
Billing
Recording
Console and API authorization issues
Interactive Whiteboard Lag
Screen Sharing
Dealing with Firewall Restrictions
Web
Electron
Device Performance Requirements
Service Agreement
Service Level Agreement

Screen Sharing

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Last updated: 2023-03-24 15:29:26

macOS Screen Recording Permission

Why does an authorization prompt keep popping up but I can't find my LCIC application in the authorization list?

The pop-up window only guides you to the authorization page, but whether your application is displayed in the authorization list is determined by the system. The logic for triggering the authorization prompt is encapsulated in the system and cannot be changed in general applications. Therefore, this problem is generally caused by a system issue.

Possible case 1
Another application in the system has requested the screen recording permission, so that the request for the permission by your LCIC application cannot be triggered. You can click

on the keyboard or Touch Bar to view all windows. If there is a pop-up window requesting screen recording authorization, approve or deny the request as needed.
Possible case 2
The problem may be caused by a system issue. If the prompt keeps popping up, you can open Activity Monitor, stop your LCIC process, and restart the application to trigger the request for the screen recording permission.


What should I do if the problem still persists?

On macOS, go to System Preferences > Security & Privacy > Privacy.

Select Screen Recording and the target application.

What should I do if I cannot find the target application in the Privacy application list?

You need to install the application again. You cannot directly double-click the installer.

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