tencent cloud

Tencent Cloud EdgeOne

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Choose business scenario
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520/524 Status Code Troubleshooting Guide
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Glossary

Plan Destruction Guide

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Last updated: 2025-08-25 17:41:05
When you no longer need the Tencent Cloud EdgeOne (EdgeOne) service, you can destroy the EdgeOne plan. Once the plan is in the destroyed state, no further charges related to EdgeOne will be incurred. There are two ways to destroy a plan:
Automatic destruction upon expiration/overdue payment: If the account is in arrears or the plan has expired, the plan will enter the isolated state. Your resources will be retained for 60 days during the isolation period. If no renewal or reversal is made within 60 days, the system will automatically destroy the plan.
Manual destruction: For prepaid plans or Enterprise edition plans that have expired and entered the isolated state, you can choose to manually destroy them.
Note:
Plan destruction is a sensitive and high-risk operation. Once a plan is destroyed, the system will reclaim your resources and delete related configurations, and this is irreversible. If you need re-access, you will have to reconfigure everything.
Enterprise plan must be terminated completely to stop billing. If you only disable sites without terminating the plan, you will continue to be charged for the plan fee. If you are sure you no longer need it, please terminate the plan promptly.

Destroying a Prepaid Plan (Trial/Personal/Basic/Standard)

1. Go to EdgeOne console > Service Dashboard, select the site corresponding to the plan to be destroyed, and click Disable to make the site enter the disabled state.



2. After the site enters the disabled state, click Delete and confirm the deletion in the pop-up confirmation window.



3. Go to EdgeOne console > Billing Management > Plan Management to check the state of the plan. Different plan states require different handling methods:
3.1 If the plan is in the enabled state and meets the refund rules, click Self-Service Refund first. After the refund is completed, proceed to destroy the plan.






3.2 If the plan is in the enabled state but does not meet the refund rules, simply disable the auto-renewal switch. The plan will be automatically destroyed upon expiration.



3.3 If the plan has entered the isolated state, click Destroy Plan directly. Confirm in the pop-up confirmation window to complete the plan destruction.




Destroying an Enterprise Edition Plan

Automatically Destroying a Plan by Deleting All Sites
Manually Destroying a Plan by Disabling All Sites
1. Go to EdgeOne console > Service Dashboard, select the site corresponding to the plan to be destroyed, and click Disable to make the site enter the disabled state.



2. After the site enters the disabled state, click Delete and confirm the deletion in the pop-up confirmation window.



3. After you disable and delete all sites under the Enterprise edition plan one by one according to Step 1 and Step 2, the Enterprise edition plan will be automatically destroyed.
1. Go to EdgeOne console > Service Dashboard, select the site corresponding to the plan to be destroyed, and click Disable to make the site enter the disabled state.



2. Disable all sites under the plan one by one according to Step 1. After confirming all sites are disabled, proceed to Step 3.
3. Go to EdgeOne console > Billing Management > Plan Management, find the Enterprise edition plan you want to destroy, click Destroy Plan, and confirm in the pop-up confirmation window to complete the plan destruction.






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