Release Notes

Product Introduction

Overview

Basic Concepts

Cluster Architecture

Strengths

Use Cases

Purchase Guide

Billing Overview

Expiration and Payment Overdue

Refund

Configuration Adjustment Billing

Getting Started

Operation Guide

Cluster Management

Parameter Configuration

Monitoring and Alarming

Hot/Cold Data Tiering

Account and Authorization

Query Management

Log Search

Data Dictionary

Backup and Restore

Multi-ZooKeeper Cluster

External Data Import

Configuring DDL on Cluster Feature

Data Redistribution

Scale-in and Migration

Development Guide

Database Engine

Table Engines

ClickHouse SQL Syntax Reference

ClickHouse Client Overview

Self-Built ClickHouse Migration Solution

Service Level Agreement

CDWCH Policy

Data Privacy and Security Agreement

FAQs

Glossary

Expiration and Payment Overdue

PDF

Focus Mode

Font Size

Last updated: 2025-03-31 14:46:28

Note: 
If you are a customer of a Tencent Cloud partner, the rules regarding resources when there are overdue payments are subject to the agreement between you and the partner.
From seven days before your resource expires until it is released, the system will send alerts to your Tencent Cloud account creator and collaborators as configured in message subscription by email and SMS.
Billing Mode
Isolation and Release Policy
Pay-as-you-go
If your Tencent Cloud account has overdue payments for two hours, all postpaid resources under your account will be isolated and become unavailable; after 24 hours of isolation, the resources and data will be released and deleted, and the deleted data cannot be recovered.
Monthly subscription
1. The system will send renewal notifications 7 days prior to your cluster's expiration date. If auto-renewal is enabled and your account balance is sufficient, the system will automatically renew the service on the expiration date.
2. If renewal is not completed before or on the expiration date, the system will suspend service access within 24 hours post-expiration (cluster becomes inaccessible, but data is retained).
3. From the suspension date up to 7 days after suspension, you may still renew the cluster to restore access. The new billing cycle for reactivated instances will commence from the previous expiration date.
4. If renewal is not completed by the 7th day after suspension (inclusive), the system will initiate resource release at 00:00 on the 8th day post-suspension. All data in the expired cluster will be permanently deleted and irrecoverable.
﻿

Help and Support

Was this page helpful?

You can also Contact sales or Submit a Ticket for help.

Help us improve! Rate your documentation experience in 5 mins.

Feedback

tencent cloud

Tencent Cloud TCHouse-C

Expiration and Payment Overdue

Help and Support

Billing Mode	Isolation and Release Policy
Pay-as-you-go	If your Tencent Cloud account has overdue payments for two hours, all postpaid resources under your account will be isolated and become unavailable; after 24 hours of isolation, the resources and data will be released and deleted, and the deleted data cannot be recovered.
Monthly subscription	1. The system will send renewal notifications 7 days prior to your cluster's expiration date. If auto-renewal is enabled and your account balance is sufficient, the system will automatically renew the service on the expiration date. 2. If renewal is not completed before or on the expiration date, the system will suspend service access within 24 hours post-expiration (cluster becomes inaccessible, but data is retained). 3. From the suspension date up to 7 days after suspension, you may still renew the cluster to restore access. The new billing cycle for reactivated instances will commence from the previous expiration date. 4. If renewal is not completed by the 7th day after suspension (inclusive), the system will initiate resource release at 00:00 on the 8th day post-suspension. All data in the expired cluster will be permanently deleted and irrecoverable.